Entry rules and passenger rights
Fees and rules that change what a trip costs, and what you can claim when a flight goes wrong.
Passenger rights
Refunds, delays and cancellations, lost baggage
Passenger rightsLost, delayed or damaged baggage: how to file a claim and what you are owed
What to do at the airport when your bag is missing or damaged, the deadlines under the Montreal Convention, the liability limit and how to get an airline to pay.
Passenger rightsFlight refund rights: when you get your money back in the EU, UK and US
When an airline must refund your ticket after a cancellation or major schedule change, how fast the money must arrive, and what to do if you booked through an agency.
Passenger rightsFlight delay and cancellation compensation: EU261, UK261 and US rules
How much compensation you can claim for a delayed or cancelled flight under EU261 and UK261, what the US offers instead, and when airlines are exempt.
Fees, rules and insurance
Flight tipsTravel insurance for trips abroad: what it covers and how to choose
What travel insurance covers, what is usually excluded, how much cover to choose for different destinations and what to do if something happens.
Travel newsThailand tourist fee of 450 baht from 2027: who pays
Thailand approved a 450 baht fee for foreign visitors from early 2027: who is exempt, how it may be collected, what the money is for and how it differs from the exit tax.
Travel newsThailand delays the 1,000 baht exit tax: what it means for travelers
Thailand again postponed a 1,000 baht exit tax for air passengers. What was delayed, what stays on the agenda and what to do if you plan a trip.